FAQ & Contact Us
Q1: Are you a factory or a trading company?
A1: We are a factory in Guangzhou city ,China.
Q2: How can I check the quality?
A2: You can fly to our factory to inspect or we take video for you.
Q3:This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?
A3:We are alibaba legitimate certification company (VIP), and we support payment terms: L/C. Escrow, to ensure your safety.
Q4:There are too many models, i don't know which one to choose?
A4: Welcome to contact us through TradeManager, we will recommend according to
your requirement. If during closing time or weekend, Please send mail to us, we will response within 24 hours.
Q5:What's the payment terms?
A5: T/T,30% deposit and 70% balance before delivery. L/C.
Q6: Do I have to learn how to operate this machine?
A6: No, you just turn on it, it will work automatically.
Q7: Where can I get help on this machine?
A7: Contact us at 0086-13802539124 whenever you need help, or we can arrange oversea engineer to help.
Q8:How much is the transportation freight?
A8:We ship out your goods by sea or by air;The freight depends on the weight and size, also the destination port.
Q9: How to ensure that I received the machine undamaged?
A9: At first , our package is standard for shipping, before sign in, please be sure product undamaged, otherwise, please contact us within 2days, we've bought insurance for you, we or shipping company will be responsible!
Thank you so much for your value time.Any questions please click "Contact Supplier"send us inquiry ,
or contact us at Mobile Whats App:0086-13928795282
or chat with us via Skype:shirleyluo4
We will reply you within 24 hours